Sales Assistants - Polite or Pushy?

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Hello Lovelies! Todays post is something a little bit different but something I wanted to share with you none the less. I'm going to start doing more of these 'lifestyle' type posts as I find it pretty interesting reading about other peoples day to day experiences, wether the subjects be trivial or serious. This post is going to be pretty trivial (we'll leave the serious stuff for another day ha!) and the topic I'd like to discuss is Sales Assistants. Now you may think this seems a strange thing to discuss but I wanted to get your opinions on Sales Assistants and the way the act when we are shopping. I realise most of you bloggers will be shopaholics like me so you may understand where I'm coming from when I say some of them do a darn good job at annoying the heck out of me. 
I was out shopping today at a local shopping centre when I spotted some jeans I liked in the window. I've been on the hunt for a new pair so I decided to go in and try them on. As soon as I walked into the shop the sales assistant was at me like a fly around shit poo. "Hi, How are you today?'. "Do you want me to take those in the changing room for you?". Now I realise you may think she's just being friendly but no, this chick was ready to pounce on me from the minute my foot entered the door. I replied with a short and almost snappy "I'm fine thanks" in the hope she would realise I was trying to have a nice browse but no, she persisted. I made my way into the changing rooms to try on the jeans and I hear a voice over the door calling "Are you okay?", "Can I get you anymore colours or styles in those?". Again, I retaliated with "I'm fine thanks". I then decide enough is enough, i'm sick of being pestered and I just want to leave the shop. I make my way out of the changing rooms and she's straight over asking me if they are any good and basically implying I should buy them. She began showing me different colours and styles and I just though to myself 'Here we go again'. I wasn't planning on buying anything so I handed them back to her and said "I'm going to have a think about it and I might come back later". I certainly wasn't planning on buying them or coming back later but she had been so pushy and eager, I almost didn't want to let her down. In my opinion, we shouldn't have to be made to feel like this when we are out shopping. Don't get me wrong, I realise this girl is just trying to do her job and has probably been programmed to speak to every customer like this by her even more pushy manager but seriously, let me shop in peace and at my own leisure.
I realise some of you and I myself have worked as sales assistants so I realise the pressure on these girls to sell the products. I have worked in Topshop and French Connection and in my opinion they were nightmare jobs. Most girls would dream of working in a nice clothes shop but aside from getting freebies/discount, it was awful. Everyday we would be told to 'sell, sell, sell' and pounce on every customer by awful managers that only cared about their 'add on sales'. Of course I had no problem with greeting people and asking them if they needed a hand, thats just common curtosy but what I was uncomfortable with was pestering people. It's just not me and the way I see it is if someone is going to buy something, they will buy it. If they have come shopping for a dress, they most likely do not want a whole new wardrobe. If they did, they would be on the phone to Trinny and Susannah or Gok. Pestering, pushy antics will not persuade someone to buy an item of clothing. If anything (well in my opinion), it will put them off. 
As well as pushiness, theres just something really fake about some sales assistants and their whole 'OMG, it looks SO nice' attitude. Quite clearly I would look better in a bin bag so lets get read hear. When I worked in retail, I would always be honest with the customers. Yes, I may 'lose a sale' but so what? I'd rather lose a sale than fool someone into buying something that is clearly two sizes too small, clings to all the wrong places and looks unflattering on them. I realise this is a total random and ranty post but I have been left annoyed by one too many sales assistants lately. I'm sure they are worse in Australia too so if any of you reading this are Aussies please let me know if this is a common thing here? For example, me and my Step-Mum went to get our hair done in Brisbane the other day and before our appointments we decided to have a little shop. We went into a shop called 'Universal' and oh my days the girl in their would not leave us alone. Even when we were in the changing rooms she was throwing things over the top that had no relevance to the items we were trying on. One included a hideous jumper with a huge love heart on the front which she kindly informed me was new in today. No thanks. She even said "what are you trying on now?" the nosey blooming parker. My step mum was also getting irate as she was trying to make her try on mini skirts when she had taken in two maxi skirts. How this girl thought that was similar is beyond me? I did end up buying a checked shirt but when she saw I was only buying one item her attitude suddenly changed and she was fairly rude towards me. She packed my bags in a hurry, didn't say thank you when I handed my cash over and looked at me with a stuck up little grin. When we left the shop I had a huge rant and thought to myself, isn't shopping supposed to be fun? This is when I had the idea to write this post. 
I wanted to share with you my experiences and see if you have found yourselves in any similar situations? I am by no means saying all sales assistants do this and some can be very, very helpful but one thing I do find massively irritating is being forced into buying things or feeling guilty if I don't spend enough money. If I like something, I'll try it on. If i need another size, I'll ask. If I want something, I'll buy it. Its quite simple really. As long as you greet me with a warm welcome and let me know your there if I do need anything, I'm happy. Other than that, please just leave me to enjoy a browse instead of trying to sell me your whole shop. 

Do you find pushy sales assistants irritating like me or am I just being a moany miss? Are they just trying to be polite? Please do let me know your thoughts and opinions so I don't bite off the next pushy sales assistants head!

On a plus note, its Friday which means it's the weekend. Yay! Enjoy!

Lots of Love,

51 comments

  1. i know exactly what you mean. where i live, people aren't that bad, but i feel that when you walk in to certain higher end shops, they just look at as if your worthless and shouldn't even be in there. aka jack wills, holster and thats why i dont shop in there anymore and haven't done since 3 years ago. I'm a sales assistant at a jewellery shop and even though everyone tells me to annoy them, i dont. i hate being pestered so I'm guessing thats how everyone feels. i will also say hi, bye, thank you and if you need anything then just give me a shout. ahhh had a little rant there in itself haha. also make up counter staff, sooo intimidating. mac especially, but i just sort give them a little look as if to say go away, I'm giving you money haha. but yes mini rant over. so glad someone has done a post on this haahha :) xxx

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  2. I agree with this post so much. I'm also currently working in retail at the moment and all they company cares for is making profit. One of the sales targets we have to adhere by is up selling/adding on products for the customer to buy. Yes, I know one of the main objectives of a company is to make profit, but doing it in a way where they're being too pushy is just ridiculous. I certainly don't pursue customers if I know they don't want any help with anything. I have had some extremely pushy sale assistants in the past which have made me feel obliged to purchase the product. Luckily, I have never given in! Haha, great post dear!

    http://dugongsss.blogspot.com

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  3. Haha so true! For my birthday last year I was looking for a gift for my Grandma to buy me I was in Goldsmiths or something and they were all in your face dragging me to chair offering me drinks thrusting items in my face, which would be lovely if I was shopping for my engagement ring but I only wanted a quick peep!x

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    1. Ahhh I imagine that was really uncomfortable for you! It just makes me cringe and I never know how to get myself out of the shop once they start trying to sell me things! It's a total nightmare!! Xx.

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  4. If salespeople are too pushy, I will usually leave the store! Haha there is a BIG difference between being helpful and bothersome. Great post!

    Katie
    Belle De Jour

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  5. I work in retail too and i really enjoy it. there is no commission or anything like that for how much we sell, but the managers always let us know the target for the day. i dont feel pressured at all though by them to continually ask customers. They just like us to be walking around the shop, so that the customers can see that there are staff incase they have questions. I will say hi, bye, thank you and just let me know if you need anything, but i wouldnt keep asking people over again. if someone is carrying a lot of clothes then i waill ask them if they want them put in the fitting room, but only if they look like they r struggling with the clothes in their hands!!

    i do think that some shop assistants are quite stuck up and dont think they should talk to the other staff while with a customer at the till. if a lady asks me her opinion i will tell her truthfully and i always say that if you dont feel comfy in it you wont wear it!

    hehe good post! im sure you will get a lot of comments on this one!!!

    Jen xxx

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    1. Hey Jen! Thanks for your comment! I personally didn't enjoy it due to my VERY pushy manager but I completely agree with everything you've said. Of course you want to feel welcomed in a shop with a hi, bye and 'can I help you?' but the sales assistant that just keep going on and on and on really do annoy me. I feel like I'm constantly being watched when picking up items of clothing and it makes my whole shopping experience less enjoyable. Xx.

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  6. I feel like you're reading my mind! I hate it when this happens. Shopping is supposed to be an enjoyable experience, not something when you come to a shop, and want to leave the next minute due to the shop assistants. I find that this also happens at makeup counters. They always try to do the hard sell, and I just feel like can't be bothered with it and leave- which is a real shame as I would of probably purchased something. x

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  7. Great post, I agree with you totally. I work in retail part time and I feel so uncomfortable just going up to people and pushing things on them, or hovering over them. If someone is asking my honest opinion on an outfit and it's not right for them, I will kindly suggest something a little more suitable for them because if you're obsessed with selling rather than being truthful, they wont come back after a friend tells them it looks shit because they don't trust you!
    The other thing is store cards, we're supposed to get so many people to sign up for them (essentially a credit card) and 95% of people don't want them and I get so fed up with the pressure of store cards because people shouln't be pushed into openeing something as important as a credit card...
    Benefit makeup counter is the worst (in my city anyway!) because they are like vultures the second you walk past the stand, swooping in for the kill haha (dramatic). Long rant of a comment but I thought you should know some of us do try to make up for the more annoying breed of sales assistants.

    http://livingoffsamples.blogspot.co.uk/

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  8. I think one of the worst things sales assistants can do is follow you around and 'tidy up' after you. I like to pick things up and feel the material and have a look at the quality, and I understand they need to keep the store tidy and well organised, but literally breathing down your neck and making you feel like a child who has been told not to touch gets right on my nerves. I'm sure they could politely hover from afar until you are finished!

    I'm sure you'll get a lot of comments on this!

    Emma :)
    www.emschwardrobe.blogspot.com

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  9. I feel the same way! I guess that's why I tend to shop online nowadays :/

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  10. I feel exactly the same way! I love having a chat to the sale assistants, but hate it when i feel presured to try something on or to buy it! It just takes all the fun out of shopping in my opinion, i love just browsing at my own lesiure. You definatly read my mind with this post! xxx

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  11. Eugh I used to work in the perfume departments of Superdrug, Boots AND Debenhams (I'm not expert on fragrance, it was just a coincidence I got the same role at 3 different stores on 3 different Christmasses!) and we had to go up to every single person and pester them. Most people just wanted a squick spray of their favourite, or a new brand, but I had to then try and make them buy something. I would always be honest and suggest things I thought were best suited and was within their budget. Most of the sales assistants where I live are pretty useless.. the girls in my local New Look are SHOCKING and don't help even when asked! xx

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  12. I used to work in retail aswell, but they just said be nice and approachable, ask if they need help but don't push. I always find that when you are just in for a quick browse or just wanting to spot some goodies they are always there like a bad odor, but when you can't find something they are in conversation with someone else or are nowhere to be seen! x

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    1. This is true! I think its all about finding a balance between being friendly and welcoming but also being available if a customer needs a hand! Xx.

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  13. Arghhh, haaaaate pushy sales ladies!! this just happened to me yesterday when i was buying some lingerie... she wouldnt stop pestering me, and kept 'waiting' while i was trying stuff on -- even so much she was bringing me other stuff that {i didn't even like} or asked for!

    Sometimes it's a little *too* much assistance

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    1. This is what happened to me too and it just really bugged me! I just thought 'if I wanted to try that on I would of picked it myself'! I feel like they just try shoving anything at you to get some money in the till!! Xx.

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  14. I hate pushy sales people! I shop by the moto if I want it I'll buy it!
    I'd much rather shop in peach than have people push clothes on me! Just makes you feel so uncomfortable!

    Http://throughchelseaseyes.com xxx

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  15. I know exactly what you mean, I work for Next and we have to acknowledge every customer and look out for 'buying signals' to link sell items which personally I find very hard, especially after you've had customer after customer be extremely blunt with you and snub you. But we try to pride ourselves, at our store, with friendly service rather than pushy. I don't personally like it myself but for a shop assistant to say hello and offer you help I think is a polite and part of her job who has probably had ten million customers ignoring her previously, when you get that nice customer who smiles back and is polite back it really does make the day easier and happier. The secret shopper stores get ask for ridiculous things and it does cause 'pushy' sellers but I bet 9 times out of 10 the assistants are doing being a. it's there job description and b. they're just being polite, friendly and trying to make their day quicker. I never really appreciated this myself until I worked at Next, I've been there two years now and I know the ins and outs of customer service which I think people should understand when they are shopping too. I know it might not be what you want, but does it really hurt to smile and be polite back. Even if you just say 'I'm just browsing today thanks' it lets us assistants know to take a step back and just be polite rather than with our 'selling' heads on.

    Hope you don't think this reply is against you I totally understand about 'pushy' shop assistants but I think people should take into consideration what we have to do in order to not be 'in trouble' with our bosses or get out store a dreadful mystery shop which no one wants :) xo

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    1. Hey Chelsey! Thanks for your comment! Yes, I agree with you and as I say, I've actually worked in retail myself for a year and a half. That is why I said in the post that I realise these girls are under a lot of pressure to do what they've been told by their managers. I had a nightmare manager that constantly pushed me to approach people and almost follow them around the shop. I didn't feel comfortable doing this because as you say customers can snap and just want to be left in peace. Don't get me wrong, I am always polite to these girls as there is nothing worse than bad manners. I just mean I find it annoying when you tell someone your fine and just having a look yet they persist to follow you around the shop. For me personally, I find myself getting annoyed which isn't what shopping should be about! Xx.

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  16. I work in retail and I agree - the company I work for is all about 'pushing sales'. I find this really awkward and I hate doing it, but I will be reprimanded and punished if I don't. I don't think it makes the customer more likely to spend either, as the majority of people I serve prefer to be left alone. I do feel that some shop assistants are rude, but find it odd that no one ever really talks about how rude we are all capable of being as customers - sometimes, customers can make a shop assistant's day a living hell, so perhaps we could all do with being more polite!
    S xx

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    1. I agree! I know how it feels as a customer but also how it feels to be the sales assistant that has a manager on her back about 'up selling' products. I personally found it so hard as I think it is quite easy to read a persons response when you ask them if they need help. Some customers could be so rude but at the same time I think they are probably stressed trying to find something and they are being stopped every five minutes by a pushy sales assistant. It's swings and roundabouts I guess! Xx.

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  17. I used to work in a High end/Designer store and the pressure put on Sales Assistants is immense. You constantly get hastled for your figures, sales and technique and usually are made to feel you could have done a lot better (being compared to other staff is a reoccurance as well). I didn't push at all when I tried to sell because frankly I don't agree with it but I know the others didn't either but they needed the job, and when your threatened with losing your job, unfortunatly people have to be pushy even though it seems SO stupid and wrong. I had a lot going on at home so my job wasn't that important to me but to the people who couldn't afford to lose their job... they had to listen to the ways of the higher staff.
    & I would like to agree with some of the other comments, I wasn't pushy and I know I wasn't because I was often told off for it but there were still some extremely rude, ignorant customers who speak to you like a piece of rubbish and think everything you do and say is wrong. Which personally meant I didn't go out of my way for them to get the best items they could, the lovely customers I would spend hours with trying to get them whatever they wanted, even if I had to bend rules, so warning to all those shopping, it pays to be nice!

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    1. Hi, thanks for your comment! Yes, I agree. I used to deal with some awful customers when I worked in retail but a lot of the times the reason they would get annoyed is because each member of staff in the shop would be asking them the same questions. My old manager used to 'make' us greet people, even if they have already been approached by someone else. In the end, I can see why they get annoyed. I've even had customers say 'I've already been asked ten times, I don't need any help' which then made me feel like poop! I guess you can't win either way if your the customer or sales assistant. I just personally think theres a fine line between helpful and pushy!! Xx.

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  18. I do know where you're coming from i work for van mildert and i ask the questions that you have included but i genuinely do want to help. We do get targets too meet, but i am a human and i don't want anyone leaving the shop thinking i'm a pushy ass face, i just do my job and have a bit of banter. I mean you get the hint if a customer really does not want to talk to you so the girl was wrong to pesture you but a minority of sales assistants are doing it to be helpful! xxx

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    1. Hey Abbie! Thanks for your comment. I agree, when I worked in retail I genuinely wanted to help the customers but I was never too in their face. The type of girls I'm talking about are the ones that won't leave you alone, pressure you to try things on you don't want to try and make you feel bad for not purchasing anything. Theres a big difference in my opinion!! Xx.

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  19. I used to work for Zara but was never pushy (despite being hassled by managers/ mystery shopper reports).. I mean, if someone wants to buy something, then they will. If they're looking for a specific thing, they'll ask - you just need to be on-hand to help. There's no point in offering them an item that's double the price if the jeans (etc..) they want isn't in stock. If someone leaves the shop without purchasing anything - it's not the be all and end of everything

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  20. Totes agree with you on this hunny, HATE being talked to when i shop, i need peace!!!! And I hate it when your buying something and the checkout girl comments on every item, its like seriously i know their nice hence the purchasing!!! Im all for the help when its required and when you ask for it!

    passionforfashionthehighstreetway.blogspot.co.uk

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  21. I completely agree, I have my own little routine for looking around shops (wandering aimlessly) and pushy sales assistants just make me feel nervous. I feel so pressured to buy something that usually I just end up leaving the shop, when I could potentially have bought a fair few things, bad sales tactics!

    applesandblush.blogspot.com xx

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  22. I know exactly what you mean, I work in retail and these is that pressure to hit targets, by making sure you approach every customer and give lots of customer service. Think it's defeinately about the fine line between giving genuine assisstance or just being pushy :/

    500daysoffashion.blogspot.com
    x

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    1. Hey Sarah, thanks for your comment! This is the point I'm trying to make. I'm not saying all Sales Assistants are pushy and annoying, I'm just saying theres a fine line between genuinely wanting to help and quite obviously just wanting to sell the products to me. If I can tell someone is just friendly and has an interest, I don't mind. It's those fake types that annoy me! Xx.

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  23. I haven't found this so much a problem in clothes shops, mainly in cosmetic stores. Every single time I step in to Debenhams and stop to have a quick browse they constantly harass you.. 'hi, can I help?' 'what's that you're looking at' 'can I show you our newest products?' 'could I apply a few products on you to see how they look' 'do you not want to buy anything else?' - then once you've said no, no, no, no and no they hover nearby awkwardly. RAHH! x

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  24. I completely agree with your views. Yesterday when i was shopping in one shop 3 different people jumped on me and in another two people did it, it makes me leave the shop without even looking when they do that, after all i can always look online x

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  25. I agree 100%! I used to work at John Lewis on the Beauty department and we all had this 3 minute rule where we had to approach every customer within 3 minutes of them walking onto our department. We had to push add-on sales and just generally try and get as much of a sale as possible. I was very honest when I worked there,I'm not going to tell a poor girl that the Chanel lipstick she tried on looks amazing when she actually looks like a clown for the sake of £20! It's rude and unfair. I loved helping people but you kinda know when people are just browsing so they should be left alone. Great post :) xx

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  26. I have never really had this experience in clothes shops before, i usually shop in Topshop, etc and almost all the sale assistants i have encountered either totally ignore you when you enter, or a are really rude when you ask for help! however some are of course really helpful and lovely and when they re i definitely feel more inclined to buy something!tbh i would prefer it if they were pushy, but if i had an experience of a pushy sales assistant i would probably be wishing to get back to topshop where i can be sure i will be left alone ;) LOVE LOVE LOVE YOUR BLOG :) xxx

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  27. Hiiii like your blog is very nice im going to follow you now hope you have a nice saturday and im doing that cosmo ;) thing ...

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  28. Like you say - I'm a sales assistant at the mo and I always have to work to managers' targets etc, it's really hard! I wish I could just leave the customers be sometimes!

    xxx

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  29. Oh my goodness i agree so much with this. I work in retail and i hate how people imagine it to be such an easy, amazing job. Its not. We are programmed to talk to customers in this kind of way in order to make sales (although not quite as pushy as the one you were talking about - i hate those!) and i kind of make my own rules and only say hello. I ALWAYS get pulled up on not being talkative enough but the truth is customers (me included) dont work this way anyway - times have changed! Id much rather say hello to a sales assistant knowing theyre there should i need anything but be able to shop at my own pace. Like you, im uncomfortable pestering people - and i never do - even if it means my manager getting grumpy! Tough! Im not doing it :)

    I actually had a really pushy sales assistant in River Island a while back and it put me off going back for a good few weeks. Since when did these shops decide that selling stuff like this in retail works?! it doesn't. it just annoys the shit out of me!

    Great post yet again lovely :)loved reading this - took the words right out of my mouth xxx

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  30. Amazing post and your blog is also super amazing and awesome.
    I love it so I'm now following it with GFC and Bloglovin:)
    I'm also following you on Twitter:)
    <3

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  31. I've worked in retail for five years and the amount of pressure put on us to sell is crazy - all shops are the same! I had a part time job in the Disney Store for a whie and that was by far the worst. I would get into all kinds of trouble if I didn't practically pester customers. I agree with you that a simple smile and greeting is enough and customers DON'T need to be asked ten times if they need in any help, but whenever I feel like I'm being harrassed when I'm shopping myself, I always remember that the poor sales assistant is probably being watched like a hawk by his or her manager, checking they are doing their job 'properly.' I currently work in a shoe shop and we have a score board in the stockroom tallying our service - did we bring out an alternative shoe if the one they asked for wasn't in stock? Were we friendly enough? Did we make conversation? Did we close the sale? Anything lower than a certain score and we get a disciplinery. Also if we receive a low 'mystery shop' score we lose our bonuses and commission. It's ridiculous! I certainly don't feel comfortable asking customers five million questions but I think the companies are to blame rather than the sales assistants!

    Great post :) xx

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  32. Having lived in Melbourne for over two years I completely agree that sales assistants are even worse in Australia than in the UK... I think it's a bit of an Americanism they have picked up ie. they are so lovely and friendly but it's actually quite offputting and annoying to customers?! I actually used to dread shopping in Aus. with the sales assistants automatically asking me "Hey how' you goingggg?" as soon as I walked into the shops and yes, following me around, putting stuff in the changing rooms, constantly talking/making conversation with me?! I am quite anti-social when it comes to shopping/getting my hair done/getting a wax done. You are not my friend and although I appreciate it's your job to be nice and helpful and friendly it should also be your job to pick up on the vibe that I'm not up for a chat and just want to chill out and mooch around the shops without having to make small talk to a random girl I don't even know?! Haha I totally agree with this post more than you know!!!

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  33. It also makes me feel really awkward when sales assistants are so pushy and they actually end up driving me out of the shop as I feel so awkward I just dont want to be in there for any longer than I have to.

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  34. I do understand that it's their job to sell the product but honestly I could not feel more irritated when they are unreasonably pushy. I do end up leaving the shop if that's the case. If I'm being asked if I'm alright and whether I need a hand with something I'm perfectly fine, but more often than not, if I need help I'll approach them myself. I was in a La Senza store last week, just having a browse when I was approached and asked if I was alright, then if I needed a hand finding my size, then if I'd gotten the right size, then if I wanted a free fitting, then if I wanted to pick up some other items and I just couldn't wait to leave.

    I do feel like SA's are pressurised into being pushy in some stores, and in my opinion it's just annoying. My boyfriend works for Apple and their idea is that if you don't sell a product, it's fine as long as you provide people with good customer service. I think that's how companies should work as if I'm harassed it just puts me off shopping altogether!

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  35. I totally get what you mean but at the same time a lot of sales assistants are trained to be like that - they are mostly just doing their job. SA's are so driven by targets and if they don't hit them, they lose their job. And sometimes its just down to really bad training. I used to work in fashion retail and the pressure on the staff is quite intense - at the moment I work for the Body Shop and the atmosphere is a lot different - the training is so much better. We are taught to recognise the customers and what they need and then act apropriately for that particular person. Which is so much better, because sometimes, people don't want your help, but then other people, really need some advice, but are a bit too shy to ask for it. :)

    x

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  36. Gosh I totally feel your pain! I've only ever worked in retail in sales assistant and manager roles and it is such a poorly trained industry. At least when I worked in DIY/Homewares retail it wasn't as OTT as fashion retail is. I have always been genuine with customers and always made sure that I had reasons for losing a sale. For example if a manager asked why I didn't push a sale I could back myself up by saying how it was better for a customer to leave empty handed but with a feeling of genuineness than to leave with a bag of items that they would eventually regret and that would reflect badly on the brand! Since I moved to Australia I have completely found the sales assistants here either fake and ott or just plain out rude and uninterested. I think stores here definitely exploit teenage employees and literally pay them almost half of an adult wage and give them no training. I managed a fashion retail store here for a while and was shocked at how little training they got and their customer service skills! I eventually quit as I would never stay somewhere giving 100% if they didn't deserve it! So glad I am currently in online retail but I'm actually going to be opening my own store soon which is exciting and of course already working on my training handbooks and drills for the employees. I think we need Mary Portas to get herself over here, she would have a field day!

    joanne from jimmilou.com

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  37. OMG this is so true, it annoys the heck out of me too. I find the girls that work on make-up counters are a nightmare and jump on you even if you are just walking past them let alone buying anything. If I need help, I will ask for it!

    x

    bodytakesabeating.blogspot.co.uk

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  38. This is such a great post, I have had so many horrid experiences with sales assistant. I wanted to return a dress to River Island, the woman asked if I had signed my card but I hadn't so that was my bad but then she asked if I had any other form of identification & I said no because I couldn't find it in my bag & thought I may have left it in my house. When I got outside, I hunted through my bag I found my ID so I went back in & told her but she said she couldn't accept it because I may have possibly stolen the ID even though it had the same name as the packaging of the dress & my boyfriend was with me & said the card, ID & the dress was mine but in the end she was being so rude & told me I could have possibly stolen the dress & card, then went back & stole the ID all from the SAME person without them knowing. :/ So I wasted money on going into town & found it much easier to return it by post.

    Ash xoxo

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  39. Just wanted to say I love reading your blog and look forward to all your posts! SizeGenie is your personal body scanner. Quickly and accurately take your measurements so you always get the perfect fit when buying clothes online. Body-Cloud is the creator of SizeGenie, with a Kickstarter campaign on the way aiming to change fashion shopping for good.

    ReplyDelete

I love reading your comments, they make my day!! I always try my best to answer any questions but would recommend tweeting (@k_leexjx) or emailing me (kljohnson1990@gmail.com) if you want to ask me anything inparticular or have a general chat. Thanks for visiting my blog, it's highly appreciated!! Xx.

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